Hi Friend, welcome to your latest Travel & Hospitality Monthly Update! We have some great content for you, so take a few minutes to get caught up!
Report: Travel industry challenges ahead
According to a study by Deloitte, the travel industry in 2023 is still facing challenges, even though health concerns related to the pandemic have lessened. These challenges are affecting both consumer and corporate travel, and they are due to various trends and events.
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How to serve today’s digital nomad and bleisure travelers
This is the first in a series of posts looking at how the hotel, lodging, meetings and travel industries can reach four key business traveler personas that are shaping the industry today.
For sales and marketing, CX is about exceeding customer expectations at every step of their journey, and carrying the customer through that process efficiently.
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